Frequently Asked Questions
Yes! Most appointments can be booked directly online 24/7 through our booking system. Find the link on our "Appointments" page.
We exclusively use professional products from Kérastase and L'Oréal Professionnel for haircare and treatments. Our color services are formulated using L'Oréal Professionnel color and Redken Shades EQ glosses
The Blonding Experience is part of our signature MW Color Experiences and is one of our fully customized, non–à la carte color services. Designed around your starting point, maintenance goals, and desired result, it allows your stylist the flexibility to create a personalized plan for achieving your dream hair.
Our Partial Highlight and Full Highlight services are part of our Essential Color Menu and are offered à la carte. These services are ideal for guests looking for routine maintenance or more targeted color appointments.
If you're unsure which option is right for you, we're happy to help guide you toward the best service for your goals. Reach out to our team or schedule a consultation!
Absolutely. We offer complimentary consultations for color transformations, extensions, and guests looking for a personalized plan before booking.
Only MW Signature Color Services include a blowout. All essential color service timing reflects the color service itself. Guests may add a Signature Blowout or other finishing service when booking.
Pricing varies based on the method, length, density, and amount of hair needed. Consultations are required for a personalized quote.
We kindly ask for at least 48 hours' notice for cancellations or reschedules. Appointments canceled or rescheduled with less than 48 hours' notice are subject to our cancellation fee of 50% of the services booked. This applies no-shows as well.
Guest satisfaction is extremely important to us. If you have concerns regarding your service, please contact us within 7 days of your appointment so our team can review and determine the best solution.